Resident Reviews
98.15% Satisfaction Rate Add Your Review
  • 100% Satisfaction Rate
    Review 1 of 17: BEST APARTMENT LIVING IN JACKSONVILLE
    I have been living here for three and a half years now and I can't imagine living anywhere else :-) The Employees are phenomenal and the service is immaculate! Highly recommend
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    Review 2 of 17: Uptown at St. Johns Rock!
    Angela Bazzell was very helpful with my relocation from New Jersey to Jacksonville, FL, site unseen and the challenges I had in route to Jacksonville, FL. Angela was so accommodating and made me feel at ease. Angela and the staff at Uptown at St. John were honest and trustworthy about my apartment and the surrounding area. The staff at Uptown at St. Johns Rock!
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    Review 3 of 17: ABSOLUTELY LOVE TEAM UPTOWN!!
    Best Management Team in Jacksonville!!! Thanks for engaging the residents, providing excellent customer service, addressing parking and sanitary issues in a timely manner and ensuring that the quality of living is maintained at this site. You are appreciated!!! Summer Dowling,Property Manager Angela Bazzell, Assistant Property Manager Lyndsey Trusler, Leasing Consultant John Zionkofski, Maintenance Supervisor Issac Sanders, Maintenance Tech
  • 88.57% Satisfaction Rate
    Review 4 of 17: Very good price for the location!
    The staff is lovely and we LOVE our apartment. The rooms are all much larger than any of the other apartments of the town center. They all want to make them square, but Uptown's bedrooms are long rectangles which allow for a king bed AND a little area for a makeup vanity, desk, or reading nook with a chaise.
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    Review 5 of 17: Easiest move in process ever
    Angela was very helpful and very nice.
  • 97.14% Satisfaction Rate
    Review 6 of 17: Amazing experience! Clean and quiet place I can call home.
    Wonderful place I can call home. Lyndsey, Angela and Summer who are the leasing consultants are very nice, kind and helpful. They are also very patient when helping you find the best apartment that fits your needs and willing to do just about everything in their power to make sure you're comfortable. That's exactly how they made me feel. Thanks to The Uptown Apartments!
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    Review 7 of 17: Five Stars
    Angela - 5 Stars!
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    Review 8 of 17: The Best Apartments
    We have lived at the Uptown when they first opened. And have come back. Friendly staff and great amenities as always. Close to everything.
  • 100% Satisfaction Rate
    Review 9 of 17: Angela
    Thank you Angela for always being so helpful, kind, and patient. Your smile is always reassuring in the office. Thank you for all that you do.
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    Review 10 of 17: Rudy
    Rudy is always so helpful, professional and punctual when it comes to any questions or assistance that I may need. Whenever I see Rudy I know that a smile awaits and his kindness will always make me feel welcome. Thank you Rudy for your assistance always.
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    Review 11 of 17: Amazing Staff/Best Decision!!!
    "These are great apartments in a great area. The location is perfect for any need - shopping, restaurants, entertaining, etc. and in walking distance! Best work of management/maintenance/staff team that I have ever been exposed too. The management team are always extremely friendly and very quick to respond to any questions and/or issues that may arise. They also have many fun and well thought/planned out monthly and/or holiday related on-site social events for neighborly interraction! As well as for pets at times! They really help facilitate in getting to know people in the building! I especially love "Massage Mondays" available for residents now at an awesome price, on-site, and excellent service! I totally recommend this place to anyone that is planning to move to the Jacksonville area! I have loved my time here and will always recommend it to others!"
  • 100% Satisfaction Rate
    Review 12 of 17: Lovin' It!
    Angela and Amy, the A-Team have done a great job as I transition into my new apartment. The apartment has all the modern appliances (stainless), and nice full size washer and drier. The use of space throughout the apartment is great, and have the ability to have a storage area separate from the apartment make it accommodating for items you simple do not need cluttering the closet area. The many common areas are always clean, and are a nice place to go chill and get caught up on work. The work out area have new equipment and have many options to get in a great workout. The general area being in the Town Center allows once to eat at many great restaurants no matter what your taste may be, and pick up most any item you may need from the local shopping that is available. So, lovin' living at UpTown Apartments, and highly recommend anyone interested checkin' it out. Brian
  • 94.29% Satisfaction Rate
    Review 13 of 17: Mr
    Just moved in 3 weeks ago. Awesome location with excellent amenities. Restaurants and shops are in walking distant and makes me feel like living in both urban and suburban environment. Staffs are friendly and welcoming . I personally like to say thanks to Amy, Angela and Mike for their hospitality, quick and competent response to issues. Here comes the best part.. they have starbucks coffee freshly brewed from beans. As coffee lover myself, I find it so fullfilling every time I visit to beautiful cozy lobby. Overall, this is a pleasant apartment for living in.
  • 97.14% Satisfaction Rate
    Review 14 of 17: Amazing Staff
    Tamakia and Mike have been amazing! I had some complaints and Tamakia took care of it right away and went above and beyond to help me. Mike is also amazing with maintenance, anything I need (even a lightbulb) and he's right on it. I'm extending my lease when it expires thanks to Tamakia's help when I need it.
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    Review 15 of 17: Best Apartments in Jacksonville
    The Uptwon is a very comfortable place to live and I am beyond pleased with all of the accommodations. I am also happy to know that if I ever have a problem, someone is always available to help out. Whenever there's maintenance to be done, the service statf is always up for the task. The guys are always very quick, neat, and nice. I am very happy with the service I've received. The only issue we encountered was filing a noise complaint, but it was addressed quickly by the office staff and handled without any trouble. The assistant manager, Tamakia, was one of the most conscientious and helpful staff members we had encountered during our apartment hunt.. She was very helpful and more than capable of answering our every question. Her passion for her job and her attention to detail were major factors that contributed to us moving our family to The Uptown at St. Johns.
  • 94.29% Satisfaction Rate
    Review 16 of 17: Great Place
    Great place to live- close to shopping, great restaurants and modern apartments!
  • 97.14% Satisfaction Rate
    Review 17 of 17: Sorry I had to go
    Very nice community. The Management staff are always friendly and available. The building is well maintained. I would definitely move in a second time if I move back into the area.