Resident Reviews
98.63% Satisfaction Rate Add Your Review
  • 100% Satisfaction Rate
    Review 1 of 23: Great maintenance service
    Anthony is so conscientious and polite. Great maintenance employee.
  • 100% Satisfaction Rate
    Review 2 of 23: The Uptown at ST.JOHNS
    My experience at The Uptown at ST.JOHNS has been great from start to finish. Angela made my first move in a very easy one by making sure I had all the information I needed and made herself available anytime I needed more. Maintenance is always taken care of in a timely manner as well. Taylor and Arianna also helped me to resolve some issues I had that resulted in making my stay even better. Highly recommend Uptown !
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    Review 3 of 23: You NEED to live here!!!
    Uptown, what can I say but it is truly home. The minute I did a tour I knew I wanted to live here. My experience living here has been nothing but excellent. I lived here for 2 years and never did I have an issue. Most people in Florida always complain about bugs and maintenance issues with apartments but at uptown I never saw a bug and my apartment was always running at 100%!! We did one call regarding the dryer and it was fixed the same day! One of the many great things about this apartment complex is that they provide you with every appliance even a washer and dryer! The floor plans are great and if you have a roommate like I did there is no need to fight over the bigger room they are the same size! The staff.... Angela is fantastic if you need anything she is there! If she is busy with another tenant she will go out of her way to still help you. She is so friendly and very personable. I always looked forward coming into the office she was always there smiling! She even will remember your name! All of the staff is great! The communication is A+ you can get text messages and emails. Events are great too it’s like your own personal community!! I could keep going but uptown is fantastic and I would recommend anyone to live here!!
  • 100% Satisfaction Rate
    Review 4 of 23: Live it up at The Uptown!
    Wonderful community, caring & helpful staff. Right across the street from St. John’s Town Center!
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    Review 5 of 23: I love living here!
    I love living here! Everyone is so helpful! I speak to Angela and Chris in the office a lot, and they're extremely nice and helpful! I'm a full time student and have had issues with my credit in the past, but they understood that, took my dad as a cosigner and I was able to get in here with just a small security deposit! The rent is also great for what you get! Most places are more expensive for less square footage, but the one bedroom apartment i live in is the perfect amount of space and bigger for less money than others that my friends from school have in this area! I can also walk to any of the shops and sometimes I even get my exercise from walking to pick up dinner! I've only had to call maintenance a total of 2 times in the 8 months i've been here, but both times they've been here within an hour to fix the issue, and they're so nice! The amenities are always clean as can be, and all of my neighbors are incredibly nice and very respectful! It definitely feels like we have a little community in here, and from living in apartments moving around a lot of my life this is the first time I've ever witnessed that! I'm going to be really sad to go when I transfer schools, but it definitely has been a wonderful experience to live here! The noise is also better than other places I've been, and the neighbors are very respectful and everything always quiets down around 7-8pm at night! Even on the weekends when people have their friends over and stuff, you don't hear a thing! it's peaceful and quiet and I'm always able to get my homework done on time! Even if I choose to have friends over on the weekends, I ask my neighbors and they always tell me that they couldn't hear us, which is really nice to know that we can hang out and play games or watch movies and we're not bothering anybody! I definitely love it here and I couldn't of asked for a better experience my first time moving out on my own that wasn't in a military environment! 10/10!
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    Review 6 of 23: Uptown review
    Loved living here!! Angela is the best
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    Review 7 of 23: BEST APARTMENT LIVING IN JACKSONVILLE
    I have been living here for three and a half years now and I can't imagine living anywhere else :-) The Employees are phenomenal and the service is immaculate! Highly recommend
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    Review 8 of 23: Uptown at St. Johns Rock!
    Angela Bazzell was very helpful with my relocation from New Jersey to Jacksonville, FL, site unseen and the challenges I had in route to Jacksonville, FL. Angela was so accommodating and made me feel at ease. Angela and the staff at Uptown at St. John were honest and trustworthy about my apartment and the surrounding area. The staff at Uptown at St. Johns Rock!
  • 100% Satisfaction Rate
    Review 9 of 23: ABSOLUTELY LOVE TEAM UPTOWN!!
    Best Management Team in Jacksonville!!! Thanks for engaging the residents, providing excellent customer service, addressing parking and sanitary issues in a timely manner and ensuring that the quality of living is maintained at this site. You are appreciated!!! Summer Dowling,Property Manager Angela Bazzell, Assistant Property Manager Lyndsey Trusler, Leasing Consultant John Zionkofski, Maintenance Supervisor Issac Sanders, Maintenance Tech
  • 88.57% Satisfaction Rate
    Review 10 of 23: Very good price for the location!
    The staff is lovely and we LOVE our apartment. The rooms are all much larger than any of the other apartments of the town center. They all want to make them square, but Uptown's bedrooms are long rectangles which allow for a king bed AND a little area for a makeup vanity, desk, or reading nook with a chaise.
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    Review 11 of 23: Easiest move in process ever
    Angela was very helpful and very nice.
  • 97.14% Satisfaction Rate
    Review 12 of 23: Amazing experience! Clean and quiet place I can call home.
    Wonderful place I can call home. Lyndsey, Angela and Summer who are the leasing consultants are very nice, kind and helpful. They are also very patient when helping you find the best apartment that fits your needs and willing to do just about everything in their power to make sure you're comfortable. That's exactly how they made me feel. Thanks to The Uptown Apartments!
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    Review 13 of 23: Five Stars
    Angela - 5 Stars!
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    Review 14 of 23: The Best Apartments
    We have lived at the Uptown when they first opened. And have come back. Friendly staff and great amenities as always. Close to everything.
  • 100% Satisfaction Rate
    Review 15 of 23: Angela
    Thank you Angela for always being so helpful, kind, and patient. Your smile is always reassuring in the office. Thank you for all that you do.
  • 100% Satisfaction Rate
    Review 16 of 23: Rudy
    Rudy is always so helpful, professional and punctual when it comes to any questions or assistance that I may need. Whenever I see Rudy I know that a smile awaits and his kindness will always make me feel welcome. Thank you Rudy for your assistance always.
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    Review 17 of 23: Amazing Staff/Best Decision!!!
    "These are great apartments in a great area. The location is perfect for any need - shopping, restaurants, entertaining, etc. and in walking distance! Best work of management/maintenance/staff team that I have ever been exposed too. The management team are always extremely friendly and very quick to respond to any questions and/or issues that may arise. They also have many fun and well thought/planned out monthly and/or holiday related on-site social events for neighborly interraction! As well as for pets at times! They really help facilitate in getting to know people in the building! I especially love "Massage Mondays" available for residents now at an awesome price, on-site, and excellent service! I totally recommend this place to anyone that is planning to move to the Jacksonville area! I have loved my time here and will always recommend it to others!"
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    Review 18 of 23: Lovin' It!
    Angela and Amy, the A-Team have done a great job as I transition into my new apartment. The apartment has all the modern appliances (stainless), and nice full size washer and drier. The use of space throughout the apartment is great, and have the ability to have a storage area separate from the apartment make it accommodating for items you simple do not need cluttering the closet area. The many common areas are always clean, and are a nice place to go chill and get caught up on work. The work out area have new equipment and have many options to get in a great workout. The general area being in the Town Center allows once to eat at many great restaurants no matter what your taste may be, and pick up most any item you may need from the local shopping that is available. So, lovin' living at UpTown Apartments, and highly recommend anyone interested checkin' it out. Brian
  • 94.29% Satisfaction Rate
    Review 19 of 23: Mr
    Just moved in 3 weeks ago. Awesome location with excellent amenities. Restaurants and shops are in walking distant and makes me feel like living in both urban and suburban environment. Staffs are friendly and welcoming . I personally like to say thanks to Amy, Angela and Mike for their hospitality, quick and competent response to issues. Here comes the best part.. they have starbucks coffee freshly brewed from beans. As coffee lover myself, I find it so fullfilling every time I visit to beautiful cozy lobby. Overall, this is a pleasant apartment for living in.
  • 97.14% Satisfaction Rate
    Review 20 of 23: Amazing Staff
    Tamakia and Mike have been amazing! I had some complaints and Tamakia took care of it right away and went above and beyond to help me. Mike is also amazing with maintenance, anything I need (even a lightbulb) and he's right on it. I'm extending my lease when it expires thanks to Tamakia's help when I need it.
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    Review 21 of 23: Best Apartments in Jacksonville
    The Uptwon is a very comfortable place to live and I am beyond pleased with all of the accommodations. I am also happy to know that if I ever have a problem, someone is always available to help out. Whenever there's maintenance to be done, the service statf is always up for the task. The guys are always very quick, neat, and nice. I am very happy with the service I've received. The only issue we encountered was filing a noise complaint, but it was addressed quickly by the office staff and handled without any trouble. The assistant manager, Tamakia, was one of the most conscientious and helpful staff members we had encountered during our apartment hunt.. She was very helpful and more than capable of answering our every question. Her passion for her job and her attention to detail were major factors that contributed to us moving our family to The Uptown at St. Johns.
  • 94.29% Satisfaction Rate
    Review 22 of 23: Great Place
    Great place to live- close to shopping, great restaurants and modern apartments!
  • 97.14% Satisfaction Rate
    Review 23 of 23: Sorry I had to go
    Very nice community. The Management staff are always friendly and available. The building is well maintained. I would definitely move in a second time if I move back into the area.